Quick Summary
You've got a fancy new Brothers DCPL2550DW printer for the office. It connects to wireless just fine, you're able to add it to Windows, you're able to print from your iPhone via AirPrint, and... it just stops responding. You walk over, reset the printer, everything is great again, and... it stops responding again. I went through all types of wireless and mDNS troubleshooting before finding the answer.
Meet Deep Sleep
Here's the thing: I swear this used to work just fine. I'm guessing these issues are related to a firmware update that was applied a few months back. Unfortunately, the deep sleep function is a bit too aggressive since a wireless connection to the printer doesn't wake it back up. Here's how you disable deep sleep:
- Click the
Menu
button. - Click the
OK
button while on1. General Setup
which should be the first option. - Click the
Down/Minus
button once to get to2. Ecology
and click theOK
button. - Click the
Down/Minus
button twice to get to3. Sleep Time
and click theOK
button. It'll say1 Minues
by default. - Click the
Down/Minus
button at the same time as theStop/Exit
button. It will now displayDeep Sleep
on the LCD. - Change it to
Off
and clickOK
. - Unplug the printer and plug it back in.
At that point you should be good to go. I have no idea how this was missed by Brothers QA since it's a pain to deal with.