Quick Summary
You've got a fancy new Brothers DCPL2550DW printer for the office. It connects to wireless just fine, you're able to add it to Windows, you're able to print from your iPhone via AirPrint, and... it just stops responding. You walk over, reset the printer, everything is great again, and... it stops responding again. I went through all types of wireless and mDNS troubleshooting before finding the answer.
Meet Deep Sleep
Here's the thing: I swear this used to work just fine. I'm guessing these issues are related to a firmware update that was applied a few months back. Unfortunately, the deep sleep function is a bit too aggressive since a wireless connection to the printer doesn't wake it back up. Here's how you disable deep sleep:
- Click the
Menubutton. - Click the
OKbutton while on1. General Setupwhich should be the first option. - Click the
Down/Minusbutton once to get to2. Ecologyand click theOKbutton. - Click the
Down/Minusbutton twice to get to3. Sleep Timeand click theOKbutton. It'll say1 Minuesby default. - Click the
Down/Minusbutton at the same time as theStop/Exitbutton. It will now displayDeep Sleepon the LCD. - Change it to
Offand clickOK. - Unplug the printer and plug it back in.
At that point you should be good to go. I have no idea how this was missed by Brothers QA since it's a pain to deal with.